Repair
A TURNKEY PROCESS WITH OUR CLIENTS IN MIND
Our Process
Book An Appointment
Schedule an appointment at a time that works best for you. We ensure you get prompt responses without disrupting your day.
Fast, Professional Repair
Most repairs are completed right on the spot during the first visit. We ensure everything is done with precision and care.
Quality Check & Testing
Once the repair is complete, we test the blinds or shades thoroughly, opening, closing, and checking alignment, to ensure smooth performance.
Professional Repairs
Incredible Windows only repairs blinds and shades that have been purchased by the consumer from Incredible Windows. Please contact Georgi to discuss the problem and determine next steps.
Many repairs can be made by a certified Hunter Douglas installer in the home or business. Occasionally, a blind or shade will need to be sent to the Hunter Douglas plant for repair. There may be a charge for the repair, depending on what needs to be done to the blind or shade and the age of the product. If a technician needs to come to the home the first year, there is no service call charge. If a technician is needed after the first year, there is a service call charge.
Please note that there may be repairs that cannot be made due to the age of the shade because parts are no longer available for the repair.
Warranty
The Hunter Douglas Warranty covers repairs for the workmanship of the blinds and shades. The warranty is for seven years for non-Power shades. For PowerView shades, it is a five-year warranty. The warranty does not cover service calls. Click here to view the warranty.
Restore the Comfort, Style & Functionality of Your Windows
Daily use, sunlight, dust, and accidental damage can wear down your window coverings faster than you expect. From minor fixes to complex mechanism replacements, we bring your window treatments back to life with precision and care. Instead of replacing your blinds or shades, our professional repair service restores them to full working order, saving you time, money, and hassle. With every repair, we aim to extend the life of your shutters and shades while delivering a service experience you can trust.
Apart from that, over time, minor issues like frayed cords, uneven rolling, loose brackets, or sluggish mechanisms can grow into bigger problems if left unaddressed. Our experts carefully diagnose the root cause and provide long-lasting repairs using high-quality parts. Whether it’s a simple adjustment or a detailed restoration, we ensure your blinds and shades operate smoothly, look great, and continue to enhance the comfort and style of your space.